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Privacy Policy

This Privacy Policy is Effective as of March 1st, 2014.

Tumi Malaysia ("Tumi", "we" or "us") recognizes that the users and customers ("you") of this Web site, www.tumi.my (this "Site") care how information about you is used and shared. We have created this Privacy Policy to inform you of our information collection, use and sharing practices for this Site.

Please be advised that the practices described in this Privacy Policy apply not only to personal information gathered through this Site but also to all personal information collected through the Tumi Tracer® program and, where applicable, through any Customer Service Department operated in connection with this Site, and do not necessarily reflect our practices with respect to information gathered through other Web sites that we operate.

If you have any questions regarding this Privacy Policy, please contact our Customer Service Department by phone at 1800 817 741 or email at [email protected]

What Information About Me Is Collected and Stored?

We collect and store personal information that you enter into this Site or that you provide through the Tumi Tracer® program (hosted on Tumi.com) and to any employee, affiliate or agent associated with the Site.

Personal Information is information you provide that lets us know specific facts about you so that we can fulfill your orders and/or customize information we deliver to you. The personal information that we collect from you and store or that is submitted by you when you open an account, place an order, or otherwise transact business with us on the Site may include, but is not limited to: (i) your name; (ii) your address; (ii) your email address; (iv) your telephone number; and/or (v) your credit card or other payment information. This personal information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. Some of this information also may be used to contact you about sales, special offers and new Site features, unless you have opted not to receive promotional communications from Tumi.

By choosing to provide Tumi with your personal information, you consent to the use of your personal information as provided in this Privacy Policy and as may be further identified at the time of collection. You may withdraw or limit your consent at any time by following the steps set forth in "Can I Indicate Whether or Not I Want To Receive Promotional Communications?" below or by contacting our Customer Service Department by phone at 1800 817 741 or email at [email protected]

We may also collect and store certain other information automatically whenever you interact with this Site. For example, we may collect your IP address, browser information and reference site domain name every time you visit this Site. We may also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Site and to provide our customers with a fulfilling shopping experience.

When you visit the Site, we may assign your computer one or more cookies, to facilitate access to the Site and to personalize your online experience.

Through the use of a cookie, we also may automatically collect information about your online activity on our Site, such as the web pages you visit, the time and date of your visits, the links you click, and the searches you conduct on our Site. During your visits to other websites where we advertise, we (or third parties) may use certain data collected on our Site to show you the type of Tumi.com advertisements likely to be of greater interest to you. Although you may not opt out of receiving online advertisements generally, you may control the collection of data on our Site used for targeted advertising during your visits to other websites. To opt-out of data collection for targeted advertising on other sites, click here: Opt-Out Now.

Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on our Site.

Also, like many Web sites, we may use "cookies", which are files stored on your computer's hard drive by your browser. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this Site without checking out. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on this Site.

We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you. We may use third-party advertising companies to serve ads when you visit our Site. These companies may use information (not including your name, address email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.

Is Information Collected From Children?

We do not sell or ship any items ordered through this Site directly to anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 18, you should use this Site only with the involvement of a parent or guardian and should not submit any personal information to us.

By choosing to provide Tumi with your personal information, you consent to the use of your personal information as provided in this Privacy Policy and as may be further identified at the time of collection. You may withdraw or limit your consent at any time by following the steps set forth in "Can I Indicate Whether or Not I Want To Receive Promotional Communications?" below or by contacting our Customer Service Department by phone at 1800 817 741 or email at [email protected]

We may also collect and store certain other information automatically whenever you interact with this Site. For example, we may collect your IP address, browser information and reference site domain name every time you visit this Site. We may also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Site and to provide our customers with a fulfilling shopping experience.