Customer Service & Assisance

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We offer an outstanding ownership experience with comprehensive product coverage, perks and our commitment to your ongoing satisfaction.
Free Shipping and Returns

We want you to be fully satisfied with your TUMI products. If you aren’t, we offer complimentary returns within 30 days of receipt.

Our Warranty

Since 1975, TUMI has been dedicated to providing our customers with an outstanding ownership experience.

Product Registration
TUMI Tracer®

Thousands of travelers lose their bags every year. That’s why we created the exclusive, complimentary TUMI Tracer® product recovery program to help reunite customers with their lost or stolen items.


Personalize your item with complimentary classic monogram. Select styles also offer premium monogramming in silver, gold or gunmetal hardware.