Tumi Exclusives Club Terms

1

Membership & Eligibility


Upon registration at www.TUMI.sg or in our TUMI retail stores located in Singapore, you will automatically become a member of the TUMI Exclusives Club Rewards Program("Program"). You are entitled to enjoy certain benefits with the membership and use your membership at TUMI retail stores in Singapore (excluding IMM Outlet Mall) and at www.TUMI.sg. You agree that TUMI Singapore and Valiram Group may collect, use, store, transfer and disclose your personal information for providing you with services including the benefits under the Program in strict compliance with Valiram Group Privacy Policy

BY REGISTERING FOR THE PROGRAM, YOU AGREE THAT YOU UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS (“TERMS”), AS WELL AS OUR VALIRAM PRIVACY POLICY, WHICH IS INCORPORATED INTO AND MADE A PART OF THESE TERMS. NO PURCHASE IS NECESSARY TO BECOME A MEMBER OF THE PROGRAM. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT PARTICIPATE IN THE PROGRAM.

2

Transactions


With every eligible purchase upon program launch (3rd April 2020), you accumulate transaction values. An “eligible purchase” is any purchase that is made on www.TUMI.sg or in a TUMI retail store located in Singapore (exluding IMM Outlet Mall).

At the time of online purchase, you must be logged in to your TUMI account in order to accumulate transaction values applied to your membership. For in-store purchases you need to provide your account details to the store staff in order to tag your transaction values to your membership account.

NOTE: If you return any part of an eligible purchase, the transaction value you earned for such returned items will be deducted from your TUMI account.

3

Tier Status & Rewards


Your tier status (Member, Silver, Gold) is based on your accumulated transaction value during a 12-month period. Depending on what tier status you have reached, you will enjoy specific rewards as the Program contains increasing benefits in each tier.

Entry Requirements

  • Member: SGD 0 – 1,999
  • Silver: SGD 2,000 – 3,999
  • Gold: SGD 4,000 - more
Benefits Member Silver Gold
Minimum Spend per year: Free to join SGD 2,000 SGD 4,000
Personalized Monogramming
Free Standard Shipping
Early Access to New Arrivals & Promotions
Complimentary Gift Boxing
10% Birthday Reward
Early Access to Special Products
Extended Warranty
5% Privilege Discount

The Terms may be updated from time to time and Valiram Group reserves the right to change and/or amend any Terms without prior notice to you. Valiram Group has the right, in its sole discretion, to limit and/or restrict the quantity of items purchased. Rewards are non-transferable and cannot be exchanged or returned.

4

Status Expiration


Once you have reached a new tier, you have a 12-months period in which to accumulate again the minimum spend for current tier to keep the status. During this time, you would need to accumulate SGD 2,000 to remain in Silver tier and SGD 4,000 to remain in Gold tier.

If you have not managed to stay in same tier after tier expiry date (12 months after new tier status), your tier status will drop one tier level.

5

Complimentary Gift Boxing


The complimentary gift boxing service is subject to availability, product sizes, and on a first-come, first-served basis, while stocks last.

This service is applicable to and will be honoured by TUMI retail store in Singapore (excluding IMM Outlet Mall) and at www.TUMI.sg.

6

Birthday Reward


Birthday reward is a benefit for the Silver and Gold tier members only. Customers in Member tier status will not receive a birthday reward. If you are part of the Silver or Gold tier status and your TUMI account includes your birthday information, then you are eligible for a birthday reward.

At the beginning of your birthday month, you will receive an email with a voucher code for you to redeem the 10% discount on the first purchase within your birthday month.

This offer cannot be combined with other promotions and is applicable for regular priced items only. Birthday reward can be redeemed one time only. Please note that unused voucher will not be reimbursed and cannot be redeemed for cash or replaced. Use the voucher code at www.TUMI.sg www.TUMI.sg to enjoy your birthday discount or present the email including code in store at a TUMI retail store in Singapore (excluding IMM Outlet Mall).

7

Extended Warranty


Extended Warranty is offered to Gold tier members only. Standard local warranty will be extended for another year. This is limited to selected items* (travel cases, handles, wheel repair) and only applicable in country of purchase.

*Only applies to following collections (which may be updated from time to time) which consist of carry on/packing case/travel wheel business case:

  • V4
  • Latitude
  • Alpha 3
  • Arrivé
  • Tumi Merge
  • Voyageur
  • 19 Degree Aluminium
  • 19 Degree Polycarbonate
  • Alpha Bravo (exclude limited editions)
  • Ashton

Extended Warranty is only applicable for items, which have been purchased by a TUMI Exclusives Club Gold tier member (to be verified through customer receipt). If the item was purchased before you reached Gold tier status, the said item will be excluded from Extended Warranty.

8

Privilege Discount


Privilege discount applies for TUMI Exclusives Club Gold tier members only. If you are a Gold tier member, you are entitled to get a 5% discount off your total bill amount for every purchase.

This offer cannot be combined with other indefinite store promotions (i.e. including but not limited to Tourist discount/PPS discount). Key in the voucher code at www..TUMI.sg to enjoy your 5% privilege discount or present the email including code in store at a TUMI retail store in Singapore (excluding IMM Outlet Mall).

9

Changes/ Termination


Membership is non-transferable and eligible purchases must be made by the member who is registered on that TUMI account.

The Program, rewards, privileges and Terms may be changed, withdrawn and/or terminated at any time without prior notice to members at the sole discretion of the Valiram Group.

By joining and participating in the Program , you hereby agree to be bound by the Terms as applicable and updated from time to time . Any changes and/or modifications to the Terms shall be effective immediately upon posting on www.TUMI.sg, and you waive any right you may have to receive specific notice of any such changes and/or modifications.